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Email Branding

I’d like to replace the HoneyBill logo at the top of the emails with my own logo. I’d also like to see the ability to remove the “if you have any questions…” portion on the bottom/footer of the email with our own contact information so our clients would contact us if there is a problem instead of HoneyBill directly. I don’t mind a small powered by HoneyBill on the bottom of the email with a possible option to turn it off.

See notes in red on the image below.

Status: Completed7 comments

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Comments7

  • John Bromley

    Team•

    May 12

    We have removed the footer branding from the emails and the logo will now show your workspace logo not HoneyBill 🤘

  • John Bromley

    Team•

    May 7

    Hey @Denise W,

    Thanks for this feedback!

    1. The logo defaults to HoneyBill when there is no logo set in your workspace.

    2. We are going to add the ability to customise the button colour.

    3. Appreciate you for flagging this, surprised not came up before! We are completely removing the footer note on the email.

    • Custom T-Shirt Boutique

      •

      May 7

      I have my logo uploaded, I did it during the initial signup setup flow.

      I'll try sending another test email to see if it needed extra time before the logo change was applied.

      Editing to add, I just logged in to double check and yes my logo is still there and I sent another test invoice email and the HoneyBill logo is still at the top.

      • John Bromley

        Team•

        May 8

        Great news Denise - glad we got that sorted for you.

        Let me know if anything else comes up 🙏

        • Custom T-Shirt Boutique

          •

          May 8

          I think you misunderstood my comment. The HoneyBill logo still shows up on the top of the emails.

          I have tier 2 on Appsumo.

          I have remove brand from emails checked in the settings.

          And my logo is uploaded.

          Let me know if I should send a support ticket instead.

          • John Bromley

            Team•

            May 12

            Hey Denise, we’ve just done some internal testing and can confirm when you have a logo uploaded in your workspace it will use your workspace logo on the email but if you are still having issues here please do drop an email over to hello@honeybill.ai so I can investigate it further 🙏

            • Custom T-Shirt Boutique

              •

              May 13

              It’s working now. Thanks!😊